Privacy policy

HARMONEA GROUP LLC ("we") takes the protection of your personal data seriously. This policy explains what data we collect, why, and how you can exercise your rights.

1. Data we collect

When you place an order or contact us, we collect: name, email, postal address, phone number (optional) and order content. Payment data is processed directly by our payment providers and never stored on our servers.

2. Purpose

Your data is used to process and ship orders, provide customer support and — only with your explicit consent — send our newsletter.

3. Retention

Order data is kept for the legal accounting period (10 years). Marketing data is kept for 3 years from the last interaction.

4. Sharing

We share data only with the partners required to fulfil your order: payment provider, shipping carrier and email platform. None of them is allowed to use your data for any other purpose.

5. Your rights

You can access, rectify, delete or export your data at any time by writing to privacy@harmonea.shop. You may also withdraw your consent or object to processing at any time.

6. Cookies

The website uses essential cookies needed for the cart and session. We do not use advertising trackers.